Learnerring - Terms and Conditions
Payments and Bookings
- All bookings must be accompanied by accurate details, including course title, participant names, training dates, and billing contact information.
- Payment is due in full upon confirmation of registration. Training will only be confirmed once full payment is received.
- For Learnerring Pass or bundled packages, full payment is required at the time of contract signing.
- Access to course content, participation in sessions, and issuance of certificates is subject to complete payment.
- Any administrative fees resulting from booking changes or cancellations will be invoiced separately and are payable immediately.
- By processing any part of a payment through Debit/Credit Card, PayPal, or bank transfer, the participant agrees to comply with Learnerring’s full terms and conditions.
Cancellation Policy
- All cancellations must be submitted in writing via email at least 10 business days prior to the scheduled course date to avoid incurring charges.
- Cancellations received within 10 business days of the course start date will result in 100% of the course fee being charged.
- For last-minute bookings made within 10 business days, the same cancellation policy applies.
Rescheduling Policy
- Course rescheduling requests made more than 10 business days before the course start date will be honored at no additional cost.
- Requests made within 10 business days may incur a rescheduling fee, subject to availability.
Refunds
- Approved refunds will be processed within 20 business days using the original method of payment.
- Any banking, card processing, or foreign exchange fees are non-refundable.
- Learnerring is not responsible for differences due to exchange rates or international transaction fees.
- Learnerring Passes and special discounted packages are non-refundable, non-transferable, and must be used within 12 months of purchase.
- Course exam or certification vouchers issued as part of a course are also non-refundable.
Training Schedule and Course Changes
- Learnerring reserves the right to modify training schedules, instructors, or course content due to circumstances beyond our control.
- If a course is canceled by Learnerring, participants will be offered an alternative date or delivery method (such as virtual training). If no suitable alternative is available, a full refund will be provided.
- Learnerring is not responsible for any travel, accommodation, or personal expenses incurred due to a schedule change or course cancellation.
Course Materials and Access
- Course materials will be delivered digitally or physically, depending on the course type. Any delays due to shipping or third-party carriers will be managed promptly, but refunds will not be issued for such delays.
- Participants are responsible for maintaining internet access and suitable devices for virtual learning.
Non-Attendance
- Failure to attend a course without prior written notice will be considered a “no-show,” and the full course fee will apply.
- No-shows are not eligible for rescheduling or refund.
Contact Us
- If you have any questions regarding these terms, please contact us at:
support@learnerring.com
Website
www.learnerring.com
Phone
+1 505-369-2908